Thoughts on Citrus Lane & All About the June Box

Open your Citrus Lane box and this is what you should see! I love the bright yellow tissue and informational card. If you want the contents to be a surprise unwrap the tissue before opening up the info!

Our June Citrus Lane box marks the one year point in our subscription. I honestly never thought we'd continue this long with them when we signed up for the first box a year ago, but here we are; still receiving them.

The box as it comes in the mail.

Some of our boxes have been over the top awesome, some average and some have been complete misses for us. It all comes down to personal choice and lifestyle. You get what you get and it either works well for you or it doesn't and you move on. That's the chance you take with a surprise subscription box and I'm okay with it.

For us, the June CL box was at best, just average. It was disappointing, but it was disappointing for personal reasons and not because it was a terrible box. All in all it was a fine box and had the products in it worked for us now than we would have been thrilled. They don't and we're not.  Here's a look at what was in June's box.

June Box contents - the toy broke within a couple hours. I contacted Customer Care and they happily replaced if for us with a different one! Customer Care at Citrus Lane Rocks!!

That being said, one thing I love about Citrus Lane is their outstanding customer service and their real interest in making their subscribers happy. They ask for honest feedback and opinions about the boxes, they collect that information in many different forms: surveys, social media feedback, direct email and phone calls. In my experience, they listen, they open a line of dialogue and they'll go the extra mile to make you not only feel like you're a member of a great community, but that your voice matters. I have had direct dealings with several members of the Citrus Lane team over the last year and all of them have been polite, positive and respectful. I even went so far as to get discouraged and to send an email asking them whether or not feedback from their subscribers really did matter to them, and the answer wasn't just a resounding "yes" it was a here let us show you how much it does. With that said, we look forward to another year of ups and downs (mostly ups, but lets be realistic; there are going to be some downs) with Citrus Lane!

As for the June box, the items in it were great. Our box was for an 18 month old girl. Unfortunately the only things we could use right away out of it were the Episencial Sunny Sunscreen and the happy tot+ pouch. Both of which we already regularly use. The sunscreen works really well and this was a small enough size to easily throw into a diaper bag. The pouch got eaten up almost immediately. The new plus pouches by happy tot are great because they add veggies to the mix for a more balanced pouch.

 

The sun hat from iPlay was a great addition to this box and one of the reasons we actually signed up for the box last year. Although we didn't get the "Fun in the Sun" box in May last year, it was that box that gave me the final nudge to try out Citrus Lane. 

We have owned several iPlay products including infant sunhats and they're awesome. They have SPF protection, wash and wear well, are soft, light weight and super convenient to pack because they fold up so small. This is a hat you'll use over and over again. You can get them in different styles and a lot of them, like this one are reversible for the added bonus of two looks with one hat! 

Unfortunately for us, we got a size 2-4 toddler hat. iPlay only makes three sizes of hats 0-6 months, 6-18 months and 2-4T. They're all generously sized. While I would have loved to have a new 6-18 month hat in our box, we didn't get one. We didn't get one of those because Citrus Lane does their best to send products that your child won't immediately out grow and stop using. They would rather error on the side of caution and send something too big, than send something you can't use at all. As a parent, I really appreciate this most of the time! This time I didn't, but that's only because the hat is SO big that we'll have to put it up until at least next summer. Who wants a summer hat you can't use in the summer when you get it? At least I won't have to buy one for next year. Honestly, I wish they had an option to customize your child's current size under the profile information, but that isn't something they've done... at least not yet. They're always listening to customer feedback though, and who knows, it may be something that changes in the future.

Finally, because CL strives to send out a balanced box of items, there was a summer toy. This month they sent out toys from Spielstabil, which is a subdivision of Haba the German toy company and the toys are made in Germany. I honestly love Haba products and was really excited to see this toy included in the box as we'd never tried anything from their Spielstabil line. Citrus Lane sent out different sand and water toys this month and we got an apple tree sand mold. 

It was a cute toy, and I would consider other sand molds from them in the future, if I had some reassurance that this wasn't a normal occurrence.

Unfortunately, within about 2 hours of my daughter playing with it inside, the handle popped off! I was shocked as this shouldn't have happened. Spielstabil prides themselves on "Indestructible, BPA free toys made to last." So, either ours was a fluke or it somehow got broken in shipping and my daughter just managed to pull it apart because it was loose. I don't know.

They were out of the toy originally sent to us, so customer care sent 2 different products by Spielstabil (same value) instead and we've already had tons of fun using them. This is my daughter playing with them at the park.

 Either way, I contacted Customer Care at Citrus Lane about the broken toy and they sent us a replacement. The replacement toys actually made the box a little bit more fun and less disappointing because now we have something from the June Citrus Lane box that we'll be able to use all summer! Once again, many thanks to the awesome customer care team!

If you're interested in trying out your own Citrus Lane box or signing up for a subscription you can do so here. If you use this link, https://www.citruslane.com/invitedby/Audrey.Albinger when you sign up you'll save $10 off your subscription! Or if you'd rather try just one month to see if you like it, click here and enter code TAKEHALF at check out - your first box will cost only $12.50 and that's a deal! Word to the wise: you must sign up before the 5th of the month to get that months box or else you'll get the following month's box. You can cancel your subscription at anytime right on their website. If you do sign up I'd love to know your thoughts! 

No compensation was received for writing this post. All thoughts, opinions and photos are my own. We choose to subscribe to Citrus Lane and have done so at our own expense since June 2012. If you sign up from one of my links on this page I may receive a $10 credit to use for future Citrus Lane boxes and I greatly appreciate that!